CUSTOMER SERVICE OUTSOURCING

Adding value to your customer service experience.

Our CS Outsourcing Services

Customer service is talked about a lot these days. Their wants and needs impact every aspect of your business. Happy customers create positive outcomes which directly affects the livelihood of your business. Alexanra can be your best partner in this regard, promoting friendly, empathetic and responsive customer service.
CS_Icon_01_Customer_Support

Customer Support
(Answering & Resolving Queries)

CS_Icon_02_Survey

Customer Survey
(Product Feedback & Reviews)

CS_Icon_03_Product_Support

Product Support
(After Sales Satisfaction)

CS_Icon_04_Order_Processing

Order Processing
(Process Starting from Ordering to Delivering)

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Technical Support

Our Inbound Contact Outsourcing Services

Having a reliable partner is always vital to the business at large. An efficient and prompt inbound customer support is as crucial as having a great product. Your customers deserve a world-class customer experience. So, what are you still waiting for?
Inbound_Icon_01_Billing_Query

Billing Query

Inbound_Icon_02_Phone_Answering

Phone Answering

Inbound_Icon_03_Reservation

Order Taking & Reservation

Inbound_Icon_04_Complaints

Enquiry & Complaints Handling

Inbound_Icon_05_Product_Info

Product Information & Knowledge

Inbound_Icon_01_Billing_Query

Billing Query

Inbound_Icon_02_Phone_Answering

Phone Answering

Inbound_Icon_03_Reservation

Order Taking & Reservation

Inbound_Icon_04_Complaints

Enquiry & Complaints Handling

Inbound_Icon_05_Product_Info

Product Information & Knowledge

Inbound_Icon_06_Hotline

24/7 Dedicated Hotline & Chat Support

Inbound_Icon_07_Technical_Support

Technical Support

Inbound_Icon_06_Hotline

24/7 Dedicated Hotline & Chat Support

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Technical Support

Our Outbound Contact Outsourcing Services

Looking for an efficient way to win customers ? We have a powerful team of outbound contact agents to do it for you. Meeting goals, increasing sales and reaching your target audience is never a problem anymore!

Outbound_Icon_01_Telemarketing

Telemarketing

Outbound_Icon_02_Lead_Generation

Leads Generation

Outbound_Icon_03_Customer_Acquisition

Customer Acquisition

Outbound_Icon_04_Product_Research

Market & Product Research

Outbound_Icon_05_Follow_Up

Customer & Mail
Follow-Up

Outbound_Icon_01_Telemarketing

Telemarketing

Outbound_Icon_02_Lead_Generation

Leads Generation

Outbound_Icon_03_Customer_Acquisition

Customer Acquisition

Outbound_Icon_04_Product_Research

Market & Product Research

Outbound_Icon_05_Follow_Up

Customer & Mail
Follow-Up

Outbound_Icon_06_Satisfaction

Customer Satisfaction Survey

Outbound_Icon_07_Loyalty

Customer Loyalty & Product Promotion Services

Outbound_Icon_08_Debt_Recovery

Debt / Credit Recovery Collection

Outbound_Icon_06_Satisfaction

Customer Satisfaction Survey

Outbound_Icon_07_Loyalty

Customer Loyalty & Product Promotion Services

Outbound_Icon_08_Debt_Recovery

Debt / Credit Recovery Collection

Get in touch

Talk to us and we will provide the most suitable and best office experience for you.
Send us your details and our team will get back to you soon.